Payment Policy
At North Peak Supply, we provide secure and convenient payment options for purchases made through northpeaksupply.shop.
Accepted Payment Methods
We accept the payment methods displayed at checkout. Available payment options may vary depending on your location, device, order, and payment provider.
Payment Authorization
When you place an order, your payment method may be authorized or charged for the total order amount.
Orders are generally processed after payment has been successfully authorized and confirmed.
If payment cannot be successfully processed, the order may be delayed, placed on hold, or canceled.
Payment Security
Payments are processed through secure third-party payment providers using industry-standard security measures.
North Peak Supply does not generally store complete payment card numbers or card security codes on its own systems.
Billing Information
Customers are responsible for providing accurate billing information when placing an order.
If billing information cannot be verified or appears inconsistent with the payment method, we may contact the customer for additional verification or cancel the order when necessary.
Pricing and Currency
All product prices are displayed on our website at the time of purchase.
Prices may change without notice. Any applicable taxes, shipping charges, or other applicable fees will be displayed during checkout before the order is completed.
Pricing Errors
Although we make reasonable efforts to maintain accurate pricing and product information, occasional errors may occur.
If an order contains an obvious pricing or product listing error, North Peak Supply reserves the right to cancel the affected order and refund any payment received.
Fraud Prevention and Order Verification
To protect our customers and our business, we may review orders for potential fraud, unauthorized transactions, or unusual activity.
We may request additional information or verification before processing an order. If an order cannot be verified, we may cancel the order and issue a refund to the original payment method.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
Once a refund has been processed by North Peak Supply, the time required for the funds to appear in your account may depend on your bank or payment provider.
Please refer to our Return & Refund Policy for additional information about return eligibility and refund processing.
Contact Us
If you have questions regarding payments, billing, or refunds, please contact us:
North Peak Supply
61 A Frame Aly
Black Mountain, North Carolina 28711
United States
Email: support@northpeaksupply.shop
Phone: +1 332-260-9570
Customer Service: northpeaksupply.shop/pages/contact
Website: northpeaksupply.shop